General Questions
Where is your office Location?
Our registered office is at Lokanthali 01, Madhyapur Thimi, Bhaktapur, Bagmati, Nepal. Our corporate office is located at New Baneshowar 03, Kathmandu, Nepal.
What is your Business Hours?
Our business hours are Sunday thru Friday from 9:30 AM to 5:30 PM.
Are you available in weekends?
Sorry, we are not available on weekends, but in case of an emergency, we can make ourselves available for our valuable customers.
DO YOU PROVIDE CONTINUOUS MONITORING?
Panda Informatics Pvt. Ltd. provides 24/7/365 continuous monitoring to our valuable customers.
WHO DO YOU PARTNER WITH?
We have partnered with some reputed global companies that have been providing all the required products.
Basics Questions
DO YOU SUPPLY HARDWARE AND SOFTWARE?
Yes, we do supply hardware and software as needed by the organization.
DO YOU DO ONSITE VISIT?
We do have an on-site visit depending upon the nature of the work.
DO YOU HAVE a CUSTOMER TRAINING PROGRAM?
Yes, we also provide our customers' training program that may be online or centered bases as per the need.
DO YOU PROVIDE ENDPOINT SECURITY?
Yes, we provide endpoint security.
DOES YOUR SOLUTION SUPPORT MULTI-VENDOR DEVICES?
Yes, as per the requirement of the organization multi-vendor devices are supported.
CAN I CALL FOR SALES INQUIRY?
You can contact our sales operatives, they will assist you with any sales related queries i.e. sales requirements, sales quotations, and post-sales services.
Do you prove global Certification Training?
We have highly trained and certified Trainers (Microsoft, Cisco, EC-Council, Oracle, etc.) who can provide global Certification Training.
Contact Our Support
We are here to provide you the support whenever and whenever you need
For SUPPORT you can call us on +977 9803809838
OR
You can drop an email at support@pandainformatics.com
